1. Overview
ScaleCart ("we", "our", or "us") is committed to safeguarding the privacy and confidentiality of our clients, candidates, and website visitors. This Privacy Policy outlines how we collect, process, store, and protect your information when you access our website, recruitment support, HRMS platform, and HR consulting services.
2. Information We Collect
We collect information that you directly provide to us, including:
- Business Information: Company name, registration details, official email address, phone number, and employee headcount.
- Contact & Representative Details: Full name, designation, and direct contact numbers of founders or HR managers.
- Candidate & Hiring Data: Resumes, job descriptions, evaluation notes, and interview feedback processed strictly on behalf of the client.
- Payment & Transaction Information: Billing addresses and payment reference identifiers processed securely through authorised payment gateways.
3. How We Use Your Information
We utilise the collected information for purposes including:
- Delivering recruitment sourcing, candidate screening, and HRMS services.
- Facilitating HR advisory, policy drafting, and organisational structuring.
- Processing service subscriptions, invoices, and renewal notifications.
- Responding to customer enquiries, support tickets, and scheduling consultations.
- Ensuring security, compliance, and fraud prevention across our digital platforms.
4. Data Protection & Security
We implement modern industry-standard technical and organisational security measures to protect your data against unauthorised access, alteration, disclosure, or destruction. Access to confidential candidate and client records is strictly restricted to authorised team members on a need-to-know basis.
5. Third-Party Sharing
ScaleCart does not sell, trade, or rent client or candidate data to third parties. Data is only shared with verified service providers (such as cloud hosting, transactional email delivery, and payment gateways) who adhere to strict data security and non-disclosure obligations.
6. Contact Us
If you have any questions regarding this Privacy Policy, please reach out to us: